Onboarding and employee well-being: a case study in a segment 3 cooperative

Abstract

The present study aims to analyze onboarding and its impact on employee well-being in a Savings and Credit Cooperative that is part of segment 3, which is made up of medium-sized entities and their assets between 5 and 20 million dollars, for which, relevant information on onboarding in financial institutions has been obtained, as well as the conceptualization of each of the dimensions that relate to employee well-being. The research has a quantitative, non-experimental, cross-sectional approach. The unit of study was 31 workers of the cooperative to whom a survey was applied as the main data collection technique, with items that focus on both onboarding as an independent variable and employee well-being as a dependent variable. The results show that 32.3% of employees who joined the institution as new talent were not included in digital organizational communication channels such as WhatsApp, with low participation in corporate meetings, and only 25.8% of employees have sought to maintain positive relationships with colleagues. The main conclusion of the study is that by strengthening the onboarding processes for new employees, it is also possible to improve the well-being of the cooperative's employees.