Artificial intelligence in the administrative development of the modern company

Abstract

Science has progressed rapidly, corresponding with artificial intelligence (AI) allowing machines to emulate human thinking. However, they are still far from being able to handle complex administrative tasks, specialists agree that AI will change the way we manage and lead people in the future. This research work aims to analyze the impact of artificial intelligence on the administrative development of the modern company. It is a quantitative study, which used a descriptive and cross-sectional cohort methodology; Among the theoretical methods used to carry out the bibliographic review on the topic are: historical-logical, analysis-synthesis, inductive-deductive. It is based on an updated review of the literature and 108 entrepreneurs, employees and business owners were surveyed. As a result of the surveys carried out, it was identified that there is ignorance, uncertainty, and interests related to the implementation of AI, which has the potential to transform business administration, but its adoption must be careful, considered and managed to take advantage of its benefits and mitigate their risks in a globalized world. These results highlight the varied perceptions about the impact of AI on companies that can be useful in the efficiency of business management, as well as perceptions about its future impact.