Design of a self-evaluation plan to improve educational quality in higher education

Abstract

In a context of constant educational transformation, self-assessment is presented as a key tool to identify areas of improvement and strengthen academic training. In view of this, the objective of this work is to design a self-assessment plan for the Instituto Superior Tecnológico Tena, with the purpose of improving educational quality, identifying areas of strength and opportunities for improvement. Using exploratory research with a mixed approach as methodology, the process includes phases of diagnosis, definition of evaluation areas, design of instruments, data collection, analysis of results and preparation of a report with recommendations to improve educational quality, which, through a statistically validated questionnaire, with a Cronbach's Alpha. Resulting in a parameter higher than 0.7 in all indicators, key aspects such as infrastructure, teacher training, community outreach, research and development, among others, were measured. These results demonstrated that the instrument is reliable and relevant to assess these aspects. In addition, clear criteria were defined to interpret educational quality: good, regular or bad, based on the percentage obtained from the maximum possible score. concluding that the self-assessment plan proposes a clear structure that includes planning data collection, analysis of results and preparation of a report with an actionable improvement plan. Institutional commitment is important to implement actions derived from the diagnosis, thus ensuring a positive impact on educational quality and on the academic and administrative management of the institution.