Influence of job recognition on the emotional well-being of Portotrans S.A. staff, Portoviejo, Ecuador

Abstract

In today's organizational environment, recognition has emerged as a key factor in strengthening employee motivation, commitment, and emotional health. The main objective of this research was to propose strategies for optimizing employee recognition practices to improve employee emotional well-being. The study adopted a mixed-method approach with a non-experimental, cross-sectional design, combining quantitative and qualitative techniques. The sample consisted of 19 employees, who were administered validated instruments: the recognition dimension of the Organizational Climate Scale by Koys and DeCotiis (1991) and the WHO Emotional Well-being Scale (WHO-5). The results revealed a moderate perception of job recognition (mean of 2.95) and moderate emotional well-being (mean of 13.74 out of 25). Pearson's correlation analysis showed a significant positive relationship between both variables (r = 0.915, p = 0.000), indicating that higher levels of recognition are associated with higher levels of emotional well-being. Based on these findings, strategies were designed focused on formalizing recognition mechanisms, training leaders in positive communication, personalizing incentives, and linking recognition to professional development. In conclusion, it was evident that job recognition is a key determinant of staff emotional health, and its strengthening can generate healthier, more productive, and sustainable work environments.