Bibliometric analysis of job stress and its impact on job performance

Abstract

This article presented a bibliometric analysis of work stress and its relationship with work performance, using the PRISMA 2020 methodology. Twenty scientific articles extracted from databases such as Scielo and Dialnet were reviewed, selected by means of a Boolean search between both terms. The results showed a predominance of the quantitative approach in 18 studies, reflecting a tendency towards objective measurements, but with limitations in understanding subjective and organizational factors. Two peaks of publications were observed in 2021 and 2023, in relation to the COVID-19 pandemic. In terms of the instruments used, the most important were our own questionnaires (9), the Maslach Burnout Inventory (3) and ILO/WHO tools (3), applied mainly in environments with a high emotional load. The production came mainly from Spanish-speaking countries: Ecuador (8), Peru (5), Mexico (4), and one publication respectively in Spain, Argentina and Venezuela, possibly due to the search language. It is concluded that it is necessary to diversify methodological approaches, incorporate qualitative perspectives and promote applied research that provides effective strategies for the prevention and management of work-related stress, constituting a useful tool for researchers and those responsible for organizational management.