Internal control: a view from technological management in the Jipijapa health center

Abstract

This study set out to assess how the Office of the Comptroller General of the State's internal control standards affected the way information and communication technologies (ICT) were managed at the 13D03 Jipijapa-Puerto López Health Center. The head of the ICT department was subjected to an interview and a checklist using a quantitative descriptive technique. The results showed that, although there are established internal control standards, their application and monitoring are not complete in the health center. This situation leads to poor ICT management and widespread ignorance among employees about regulatory requirements. The research concludes that compliance with internal control standards is essential to ensure effective and secure management of ICT in the public sector. It is recommended to strengthen control mechanisms, implement training and awareness programs for staff, and promote a culture of regulatory compliance in the health center.