Percepción y experiencia de estudiantes universitarios en el uso de ChatGpt para mejorar su competencia lingüística en el idioma inglés

Jorge  Brenes Zuñiga; María Fernanda  Moya Bello; Tobías  Montero Cortés

doi:10.59169/pentaciencias.v7i4.1589

Authors

Jorge Brenes Zuñiga Universidad Nacional de Costa Rica https://orcid.org/0009-0005-1579-9892
María Fernanda Moya Bello Universidad Nacional de Costa Rica y Universidad de Costa Rica https://orcid.org/0009-0004-0333-7546
Tobías Montero Cortés Universidad Nacional de Costa Rica https://orcid.org/0009-0004-8348-879X

DOI:

https://doi.org/10.59169/pentaciencias.v7i4.1589

Keywords:

ChatGPT; artificial intelligence; linguistic skills; higher education; students’ perception

Abstract

This research examines the perceptions and experiences of university students in using ChatGPT to strengthen their English language skills. The study aimed to analyze students’ assessments and experiences when using this tool as a support in language learning. A qualitative approach with a survey design was applied, using a digital questionnaire with both open- and closed-ended questions, completed by 104 university students. The majority highlighted the flexibility and accessibility of ChatGPT as a supportive resource in the process of mastering language competencies. A generally positive perception was identified, with students recognizing benefits in grammar, autonomy, and communicative confidence. However, the teacher’s role remains essential and irreplaceable in the educational process.

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